Yes, Miele kitchen appliances come with a warranty. The warranty period for Miele appliances varies depending on the type of product. Generally, Miele offers a 2-year warranty for domestic appliances, which can be extended up to 5 years for select components through our Miele Service Certificate (MSC) for a single charge of $249 (Inc.GST) per appliance. Terms and conditions apply.

Yes, Miele kitchen appliances are compatible with smart home systems. Miele offers the Miele@home system, which allows integration of our appliances into smart home setups. With Miele@home, users can control and monitor their Miele kitchen appliances remotely through compatible smart home platforms.

Miele understands the importance of experiencing our kitchen appliances firsthand. That’s where the Miele Experience Centre comes in. We invite you to immerse in the quality and functionality of Miele by visiting your nearest centre and discovering the perfect appliances for your kitchen.

Miele dishwasher tablets are designed to be used in any dishwasher that can accept tablets. They are specifically designed with a Miele dishwasher in mind. You do not need to remove the wrapping on the tablets as the plastic will melt away during the dishwasher cycle.

Yes, induction cooktop requires cookware that’s specifically designed for induction cooking. These are often made of magnetic material such as steel. To determine whether your existing cookware is compatible, place a magnet on them to see if they stick. If it does, it means the cookware has a ferrous base, which is suitable for induction cooking.

Locking your Miele induction cooktop is simple. Using the control knob located at the front of the unit, turn it to the “off” position. Next, locate the power cord of the cooktop. Simply unplug the cord and then plug it back in again. This should allow you to operate your Miele induction cooktop as normal.

It is most likely due to a high internal temperature. Most induction stoves are equipped with heat sensors for safety purposes. Once the internal temperature of the cooker goes higher than normal, the unit will automatically shut off to cool down.

This depends on the configuration of your Miele steam oven. If your steam oven is plumbed, it is already connected to a water supply. This means there’s no need to manually fill in the water tank before every use, as it will receive a continuous water supply through the plumbing connection. 

Miele laundry appliances are designed with delicate fabrics in mind, offering exceptional care and protection. Miele washing machines feature Honeycomb drums with hexagonal sculptured surface of the drum that allow garments to glide on a thin film of water. Similarly, our dryers feature DryCare 40 that dries almost anything that can be washed at 40ºC. This prevents your garments from being exposed to excessive heat. Trust Miele to safeguard your delicate garments and maintain their quality and beauty for years to come.

Miele offers a range of washing machines to suit various needs. Our selection includes front-loading washing machines, tumble dryers and washer-dryer combination units, providing options for different preferences and laundry requirements. Whether you prefer the convenience of a front loader or the versatility of a washer-dryer combo, Miele has washing machines designed to deliver exceptional performance and care for your laundry.

A heat pump dryer from Miele is a cutting-edge solution for effective and gentle clothes drying. Featuring advanced heat pump technology, these dryers provide efficient performance while taking extra care of your garments. Explore our range of heat pump dryers to experience superior drying results and the latest in drying technology.

Miele laundry detergents have been specifically formulated to work harmoniously with Miele washing machines. They are highly concentrated, meaning less packaging per washing cycle. However, you can use your choice of laundry detergent in your laundry appliance. Simply add this via the detergent drawer.

Delivery times can vary depending on your location and the availability of the specific appliance. However, Miele strives to deliver most appliances within 3-7 business days. To learn more, visit our helpdesk page.

Unfortunately, Miele does not currently offer same-day or next-day delivery for appliances. However, you can always check with your local authorised Miele retailer for potential expedited delivery options.

Yes! Once your order is placed, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your delivery on the Miele website or the courier’s website.

Delivery charges vary depending on the size and weight of the appliance, as well as your location. You can find the estimated delivery cost during checkout on the Shop Miele website or by contacting your local authorised Miele retailer.

In some cases, you may be able to choose a specific delivery window during checkout. However, this option may not be available for all locations or appliance models. For more information, visit the Shop Miele website or contact your local authorised Miele retailer.

Miele offers professional appliance installation services through a network of authorised installers. Learn more about installation services, including booking and pricing, on the Miele website.

While some Miele appliances are designed for self-installation, professional installation is highly recommended to ensure proper functionality and safety. Detailed installation instructions are typically included with the appliance, and additional resources may be available on the Miele website.

All Miele appliances are carefully inspected and packaged before delivery. However, if you notice any damage upon receiving your appliance, it’s important to refuse delivery and immediately contact Miele customer service for assistance.

Yes, there may be specific preparation requirements depending on the appliance model. Miele recommends reviewing the installation instructions or contacting your authorised installer for detailed preparation information.

Miele offers a separate warranty on appliance installations performed by authorised Miele installers. Warranty details will be provided by your installer at the time of service.

Changes or cancellations to orders may be possible depending on the processing stage. It’s best to contact Miele customer service as soon as possible after placing your order to discuss potential adjustments.

You can track your order status by logging into your account on the Shop Miele website.  Alternatively, you can contact Miele customer service for assistance.

Miele offers a change of mind return policy under certain conditions. For details regarding returns, visit the Returns page or contact our customer service team.

Your order confirmation email will be sent to the email address provided during checkout. If you can’t locate it, check your spam folder or contact Miele customer service for assistance.